PRIVACY POLICY

1. INTRODUCTION

picturebyck limited (“we,” “our,” or “us”), trading as Valorframe Property Visual, is committed to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard personal information and property media assets captured during our professional photography and visualization services.

2. DATA WE COLLECT

We collect information necessary to schedule, capture, process, and deliver our property marketing services. This includes:

• Contact Information: Names, email addresses, phone numbers, and billing details.
• Property Details: Physical addresses, dimensions, layout guidelines, access instructions, and square footage.
• Media Assets: Interior/exterior photographs, video recordings, 3D scans, and aerial coordinates.

3. HOW WE USE DATA

Collected information is utilized solely to fulfill client contracts. Specifically, we use your data to:

• Deliver and host edited media portfolios via secure digital channels.
• Manage booking schedules, site visits, and billing transactions.
• Obtain required permissions for drone operations and airspace clearances.

4. DATA SECURITY & RETENTION

Security is integral to our spatial capture workflow. All digital assets are stored in encrypted cloud environments with restricted personnel access. We retain raw and processed property media for up to 12 months to facilitate redelivery requests, after which files are securely archived or deleted unless contractually agreed otherwise.

5. YOUR RIGHTS

Under relevant data protection legislation (including GDPR), you retain the right to request access to your contact information, rectification of property records, or erasure of files. For privacy queries or custom blurring requests (such as family photographs or vehicle plates), please contact us at info@valorframe.co.uk.